Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide to us, including your name, billing address, shipping address, email address, phone number, and order details. We also collect limited technical information such as device type, browser information, IP address, and on-site activity through cookies or analytics tools.

2. How We Use Your Information

We use personal information to:

• process orders, payments, deliveries, refunds, and returns;
• communicate with you regarding purchases, support, or account-related inquiries;
• improve site performance, customer experience, and fraud prevention measures;
• comply with legal, tax, payment processing, and regulatory obligations.

3. Payments and Order Security

Payments may be processed by trusted third-party providers such as Stripe and PayPal. MEONRA does not store full payment card numbers on its own servers. Payment providers may process billing details and fraud screening data in accordance with their own privacy notices and compliance standards.

4. Sharing of Information

We share personal information only when reasonably necessary to operate the store, including with payment processors, shipping carriers, website hosting providers, analytics providers, and legal or regulatory authorities when required by law. We do not sell your personal information to third parties.

5. Cookies and Similar Technologies

We may use cookies or similar tools to remember preferences, measure traffic, maintain basic site functionality, and understand aggregate usage patterns. You can control cookies through your browser settings, though disabling certain cookies may affect the shopping experience.

6. Data Retention

We retain order and transaction information for as long as necessary to fulfill orders, maintain records, support dispute resolution, comply with tax and accounting obligations, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or restriction of the processing of your personal information. You may also have the right to object to certain uses of your data or request a portable copy where legally available.

8. International Transfers

Because MEONRA serves customers globally, your information may be processed in jurisdictions outside your home country. We take commercially reasonable steps to ensure personal information remains subject to appropriate safeguards.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at support@meonra.shop.